At Sassy Soles, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full name
- Phone number
- Email address
- Delivery address
Order Information
- Products purchased
- Order details and history
- Payment confirmation details (e.g., transfer receipt)
Technical Data
- IP address
- Browser type
- Device information
- Pages visited on our website
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Confirm and verify payments
- Arrange delivery of your items
- Communicate with you about your order
- Provide customer support
- Improve our website and services
3. Payment Information
We currently accept bank transfers only.
We do not store your banking details. Payment is made directly through your bank, and we only receive confirmation of payment.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Logistics partners for delivery purposes
- Service providers (e.g., website hosting, analytics tools)
- Legal authorities if required by law
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Cookies
Our website may use cookies to:
- Improve your browsing experience
- Understand how users interact with our site
You can choose to disable cookies through your browser settings.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
To make any of these requests, please contact us using the details below.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
- Email: [Insert Email Address]
- Phone/WhatsApp: [Insert Phone Number]
- Instagram: [Insert Instagram Handle]
9. Changes to This Policy
Sassy Soles may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.